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Customer reviews of Snippersgate

At Snippersgate we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or bike can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 19 customer reviews

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  • 5

    Great service

    By Sharon S on 13 February 2017 | Verified purchase

    Good advise given on the cars that I was interested in, I was under no pressure to buy and service was very efficient

  • 5

    Friendly, helpful and efficient service

    By Patrick H on 13 February 2017 | Verified purchase

    not the cheapest but my early experience with them has been very positive. Spent a lot of time with me talking through the car and at no point did I feel rushed.

  • 5

    Superb service and beautiful stock

    By Ian S on 10 February 2017 | Verified purchase

    I recently purchased an Audi S5 from the guys at Snippersgate. The showroom has a great selection of stock, all immaculately prepared. My purchase was handled by Ed although the other guys were very pleased to answer any questions I had. The test drive was arranged very quickly with a great experience in the car. The guys are very knowledgeable. A package was discussed re. the purchase of the vehicle and the process was explained in full clarity. The guys kept me up to date with how everything was progressing and we came to a great deal on the desired car. Warranty and free RAC breakdown cover will give anyone peace of mind too! On the day I was to collect the car, the handover was dealt with very efficiently and the car was prepared and presented to me in fantastic condition. The overall experience was fantastic and I would not hesitate recommending anyone to go along and have a look at their stock. Overall - 10/10. Thanks guys.

  • 5

    Fabulous Customer Service

    By B A on 01 October 2018 | Purchase not verified

    The level of customer service I received from David, Guy and Ed was the best I have ever experienced in years of buying cars. They could not have been more helpful and are great example how a car dealership should be. Main dealerships are fine if you want to be treated as just a source of revenue, but if you want to be treated as a customer, then I would have no hesitation in recommending Snippersgate 88. Faultless in every respect. I will certainly be back!

    Reply from Snippersgate on 10/10/18

    Thanks for the feedback, pleasure doing business and hope you enjoy the Lotus Elise.

  • 5

    Good experience at Snippersgate

    By Daniel R on 28 September 2018 | Purchase not verified

    I had a good experience buying my VXR220 at Snippersgate. The sales team are very friendly and im very pleased with the condition of the car its clearly had a lot of time and money spent on it by its previous owners.

  • 5

    A Lemon BMW Z4

    By John W on 16 September 2018 | Purchase not verified

    It would be 5 stars for the Sales Man Ed he has been great fixing all the problems i have had with the car which is a large list. 3 Months the car has been repaired 4 times cat failure, Cracked alloy, Turbo Pressure tank and water Pump failure all been fixed under warrenty. great service by the team but the car a little bit of a lemon. Still trying to get it right Alloy wheel is again cracked after repair letting air out badly needs replacing which i have ordered a new one from BMW .. No fault of the ED, but the car has to go, far to unreliable.

  • 5

    A genuine caring car garage

    By Mr K on 26 March 2018 | Purchase not verified

    A family owned garage selling the best selection of cars matched with a first class service. 5 stars.

  • 5

    Genuine, reliable and outstanding motor dealer

    By A R on 06 January 2018 | Purchase not verified

    Had an incredible experience with this group of family based company. They were very professional and best at their game. I couldn't have asked for anything more from them. They are attentive and will deliver exactly what any customer's requirements are or can be. If you are looking for a genuine car dealer in the motoring business and need a particular car with peace of mind and reliability, then look no further than give this guys a ring. I will be back again soon. Thank you

  • 5

    Excellent experience

    By Fiona T on 26 June 2017 | Purchase not verified

    Put a deposit down on a Toyota Landcruiser for shipping to Africa. Ed was extremely helpful and patient given my inexperience in purchasing vehicles. He verbally agreed that the deposit would be refundable if I wasn't happy with the results of the vehicle inspection arranged through Dekra. Although the inspection didn't throw up any surprises I had concerns (probably unfounded) about possible corrosion and didn't want to take the risk given I was shipping the vehicle. Ed was very understanding and immediately agreed to refund my deposit. I have been extremely impressed by their professional, helpful and friendly attitude.

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0191 5262310

Opening times

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 16:30
Sunday Appointment Only


Easington Lane,
Tyne & Wear,